Frequently Asked Questions
How long does delivery take?
Standard delivery typically takes 3–5 working days across the UK. Express options are available at checkout.
How do I track my order?
Once dispatched, you'll receive a tracking number by email and can also view it in your account under Order History.
What is your returns policy?
You can request a return within 30 days of delivery. See our Returns page for full details.
What payment methods do you accept?
We accept all major debit/credit cards, PayPal, Klarna, Clearpay, Google Pay and Apple Pay.
How do I cancel an order?
You can request cancellation from your account before an order is dispatched. Our team will review the request promptly.